Did you know your Homeowner’s Association may have an Association website? A website where you can log on to a private portal; view your account balance, make online payments, download important documents and much more! What? Say it isn’t so!
At Diversified Association Management, we encourage our single-family, townhome and condominium communities to have an Association website. Association websites provide transparency to owners and is a helpful communication tool for the community. To see if your Association has a website, please visit diversifiedprop.com, select Homeowner Services, and Find Your Community.
HOA’s that have websites have the ability to:
At Diversified Association Management, we act as a liaison between the Board of Directors and the homeowners. What does it mean to serve on the board of directors? Boards are elected to represent the homeowner’s association and protect the best interest of the community. The primary role of the board is to protect and increase property values.
To successfully run a single-family, townhome or condominium association, board members must be able to put the welfare of the community first. Decisions are made by the board as a collective group and not individual members. It is important for all members to be cooperative, positive and to stay focused on the needs of the community.
The role of the board is not only about maintaining common areas and enforcing rules, but about building the social and civic well-being of the community. At Diversified, we encourage our board members to help inspire our mission of “Creating a Sense of Community” in all the associations we manage.
It is important to remember that the board of directors are volunteers. Diversified Association Management is here to help them navigate the intricacies of association management.
2017 brought a lot of great accomplishments to Diversified Association Management. As we diligently work to provide exceptional service for our clients we are always striving to become better, smarter, and faster. Whether it’s single family, townhomes, or condos we are always looking for better ways of doing things. This year we implemented an online invoice approval system with Strong Room. The Board can now see and approve every invoice online in the convenience of their own home. We also added U-Manage, a complete cloud-based GPS-enabled property management solution that helps property managers handle all association-related activities. The mobile component is designed to provide managers with all the tools they need while on property to make their job more efficient providing information that is right at their fingertips.
For our internal staff we have added a new software program called Zenefits. Zenefits is a cloud-based platform which manages multiple HR services such as health insurance, payroll, compliance, paid time off, benefits, employee onboarding, stock option management, and more.
Continuing education is a big part of community management. This year Lindsay Zeilstra completed her PCAM designation. The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management. Amanda Funck completed her AMS designation. The AMS designation demonstrates a higher level of commitment to the community association industry, it’s the second level in the career development track for community association management. Tabitha Barile obtained her CMCA designation and has become a great Community Manager. Melissa Hammer has been hired as our CSA (Community Services Associate), and Casey Martin as our Office Manager / Business Development Coordinator.
At Diversified, our mantra of Creating a Sense of Community often inspires us to look into the evolving needs of our community. This year we participated in several team building activities which included, donating Build a Bears to the children’s hospital, Gries Family Charity, and Care and Share Food Bank. We also participated in our Board Member Appreciation Night with our vendor expo, target shooting, and Painting with a Twist.
As we reflect on all the great things that happened in 2017, we never stop looking forward. We have already started planning for 2018!
Thanks for Reading!