Technology's Role In Effective HOA Management

We increasingly rely on technology in every aspect of our lives to make things easier, better or more efficient. At Diversified Association Management, we too constantly strive to find new ways to achieve this end and increase our level of service to the communities we manage. Not to mention with the continuing changes in legislation impacting the management of Homeowners Associations, keeping up with technology is essential to assist in records management and to get information out to the homeowners efficiently.

Some of the ways we use technology to manage our role include:

Website Hosting – Diversified Association Management strongly values hosting comprehensive, user-friendly community websites as a means to keep homeowners constantly informed.  Diversified Association Management ensures that its hosted websites always have meeting minutes, financials, policies and governing documents posted, easy to find and up-to-date, as well as news, forms or other important announcements. You can find your association’s website from our main page: www.diversifiedprop.com, then click on Homeowner Associations. 

Payment Options– It is helpful to offer homeowners several convenient options with which to pay their assessments. In addition to the standard payment by check or money order, Diversified Association Management offers online payments by credit card or e-check at http://www.diversifiedprop.com/make-a-payment.html or through their community’s proprietary website, as well as automatic withdrawal through ACH (Automatic Clearing House). 

Paperless Statements – In an effort to reduce paper waste and save money, Diversified Association Management has begun offering homeowners the option to receive statements and certain communications by email only (when permissible by the association’s governing documents and/or state law). Email blasts are often the quickest and most effective way for Diversified Association Management to inform its homeowners about important matters that pertain to their community.  

Industry specific database management software – With over 35 associations currently managed, Diversified Association Management remains organized and accurate with the help of an advanced software program designed solely for community association management. Our software enables us to comprehensively manage the day-to-day business operations of the associations, including covenant enforcement, full-service accounting, keeping track of vendors, compiling reports and more. Diversified Association Management additionally incorporates mobile devices in synchronization with the database to save time and increase accuracy in the inspection and covenant enforcement processes. 

Although Diversified Association Management embraces continuous advancements in technology in the way we do business, there are some things we refuse to change. We will always remain true to the old-fashioned value which is the foundation of our company—building relationships through personable, respectful and honest customer service. You can always speak directly with the appropriate community manager or accounting representative by calling their direct phone line or sending an email to their direct address—which you will always find—(you guessed it!) posted on our website: www.diversifiedprop.com.